- Privacy Policy
- At EXPRESSOSHOPPE.COM, your privacy is our priority.
- We are committed to protecting your privacy at all times, in all situations.
- The information we collect about you when you become a member is used to process your orders and to provide a more personalized experience on our site. Our site uses a 128 bit encrypted SSL to increase the security of our customer’s information during transmission, but The Expresso Shoppe can not and does not guarantee the complete security of transnitted or stored information.
- How Do We Use the Information We Collect?
- When you become an EXPRESSOSHOPPE.COM member, we ask you to provide basic information about yourself: your name, address and e-mail address as well as some basic demographic information such as gender and date of birth.
- Your name and address information is used solely to process orders unless your prior consent is given. Without your consent, this information will NEVER be sold, given, rented or traded to others for purposes other than order fulfillment.
- Your demographic information (gender, date of birth, etc.) will be used for compliance and security purposes, and to support "Special Offer" and other web site functions.
- Refer-A-Friend
- If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. EXPRESSOSHOPPE.COM does not store this information and uses it for the sole purpose of sending this one-time email.
- Our Use of Log Files
- When you visit our site we automatically log your IP address, your browser type and your access times. We utilize this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine which content our members find most appealing so that we can maximize your enjoyment of the site. Log files are not tied to personally identifiable information.
- Site Security
- All EXPRESSOSHOPPE.COM employees take your personal information very seriously. All employees must learn and obey our security policies. Access to member personal information is limited to key personnel. All member information is ID and password protected and our Web security is reviewed on a regular basis. Sensitive data transfers to/from our web site are limited and are secured using industry-standard 128 bit SSL.
- Correcting/Updating Your Personal Information
- After becoming an EXPRESSOSHOPPE.COM subscriber you may correct/update your personal information by clicking on the 'My Account' link at the top of any page, entering your ID, password and birth date when prompted and clicking the 'Edit Information' button. The changes you make will be reflected in our databases instantly. If you wish to deactivate your account, you may contact our member services group through the 'My Account' section, or using the 'Contact Us' page.
- Links To Other Sites
- This Web site contains links to other Web sites. Please note that when you click on one of these links, you may be leaving the EXPRESSOSHOPPE.COM site and entering another Web site. These sites may independently collect or request information about you and we encourage you to read the privacy statements of these linked sites as their policies may differ from ours.
- Communication
- From time to time we may send out email messages alerting you that products are available, to remind you about providing feedback, or for promotional offers. In addition, you will receive communication from us 1) if you contact us for a particular reason, 2) to receive your orders, or 3) we need to contact you for administrative purposes (like winning a contest!). Administrative e-mails will not contain promotional materials. You may elect to receive our Newsletter, which will generally contain promotional materials from EXPRESSOSHOPPE.COM.
- Legal Disclaimer
- Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law. We won't rush to hand over unnecessary information, but if we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site, we will comply.
- Supplementation
- We may correct or supplement your address information with standardized postal or shipper-provided information in order to ensure that your orders are delivered efficiently and promptly. We do this in order to ensure our orders are recieved and to manage the costs associated with our shipping programs.
- Contests
- Periodically, we run contests on our site. These contests may be sponsored by our suppliers. To enter these contests you need only to enter your ID and password and your guess. At the time of entry, you may decide if you wish to have your first name and state posted on our site if you are the winner. Winner’s names are NEVER shared with our customers without their consent.
- Our Use of Cookies
- Cookies are snippets of information that your browser stores on your computer's hard drive to remind our web site of who you are. Our web site may use 'session cookies' to improve the user experience and enhance our understanding of our site's traffic.. If you have set your browser to reject cookies, our site will not identify you when you enter and you will need to manually type in your ID and password.
- Your Feedback is Always Welcome
- We welcome your comments and questions about our privacy policy - or anything else you might want to talk about.
- To contact us click here.
- You can reach us via email at “privacy@expressoshoppe.com”
- The Expresso Shoppe, Inc.
- 524 N. York Road
- Bensenville, IL 60106 USA
- 630-350-0066
- 630-350-0005 - FAX
